Hi Team,
Good Day…!
I am facing problem on API which collects Contacts while creating deal. Please refer flow [ image ] i added.
- Sometimes the API is missing details but not all the time. Please help me to resolve this.
Hello,
Would you happen to have a set examples for this or have you noticed any particular pattern that we could look further into?
Same API working for updating the deals.
Scenario 1:
Deal updated with existing contact. We are able to collect contact ( Person & Organization ) details .
Scenario 2:
Deal created with new contact @ the same time the API missing the contact details.
When webhook fires the details to server the Contact API trying to collect the details. ( which is mapped with the deal )
If this is only happening randomly, can you message me a specific example of when this has happened?
Yes David but It is not happening all the time. But once in 60 - 70 calls. I am wondering is I should keep any delay on collecting the records…
Like 2 or 3 seconds. Please suggest.
I would say it would be a good to allow a 2 second delay.
Thanks David, Will Implement the delay and monitor the workflow.