Adding an Activity by API

Hi Pipe Drive Developers,
We made integration to our PBX System with Pipe Drive.
We are facing an issue with Adding an Activity by API.

Example

user name : A with admin permission
He create client his name “john” belong to “A” with new organization & new deal.

user name : B with Regular user permission
He create client his name “Adam” belong to “B” with new organization & new deal.

username “A” & “B” can add an Activity by API to the client “John” Successfully

username “A” & “B” can’t add an Activity by API to the client “Adam”

We are sure from our side that the codes is correct.

API Reference : https://api.pipedrive.com/v1/activities?api_token=
& we tried by both API Token & change username “B” to admin permission but not Successfully.

Any suggestion or some one help us regrading this Situation.

Hi @majdi

Just so that I understand your nomenclature, “client” here is a Contact in Pipedrive?

Do you have an example of the unsuccessful Add_Activity for “John”?

Hi @David,

Just so that I understand your nomenclature, “client” here is a Contact in Pipedrive?

Answer : yes

Do you have an example of the unsuccessful Add_Activity for “John”?

Answer : No

Hi @David,

Still Waiting you any updates Regarding Add_Activity for “John”.

Best Regards

Hi @majdi,

I’m unable to reproduce what you are experiencing on my own end so if you’re unable to provide me with any example, I’m afraid it’s a bit difficult to give you any update.