Adding an Activity by API

API
#1

Hi Pipe Drive Developers,
We made integration to our PBX System with Pipe Drive.
We are facing an issue with Adding an Activity by API.

Example

user name : A with admin permission
He create client his name “john” belong to “A” with new organization & new deal.

user name : B with Regular user permission
He create client his name “Adam” belong to “B” with new organization & new deal.

username “A” & “B” can add an Activity by API to the client “John” Successfully

username “A” & “B” can’t add an Activity by API to the client “Adam”

We are sure from our side that the codes is correct.

API Reference : https://api.pipedrive.com/v1/activities?api_token=
& we tried by both API Token & change username “B” to admin permission but not Successfully.

Any suggestion or some one help us regrading this Situation.

#2

Hi @majdi

Just so that I understand your nomenclature, “client” here is a Contact in Pipedrive?

Do you have an example of the unsuccessful Add_Activity for “John”?

#3

Hi @David,

Just so that I understand your nomenclature, “client” here is a Contact in Pipedrive?

Answer : yes

Do you have an example of the unsuccessful Add_Activity for “John”?

Answer : No

#4

Hi @David,

Still Waiting you any updates Regarding Add_Activity for “John”.

Best Regards

#5

Hi @majdi,

I’m unable to reproduce what you are experiencing on my own end so if you’re unable to provide me with any example, I’m afraid it’s a bit difficult to give you any update.