Hello, we’ve developed simple internal custom app and installed it to pipedrive, but app action button visible only admin users, other users (with regular rights) can’t see this button:
this is window from admin user, which installed this app
this view from regular user from same account
Seems there’s same topic in this community App Actions Dont Appear but question was unresolved
This topic was automatically closed after 10 days. New replies are no longer allowed.
Sorry for the delayed answer. Did all the regular users also install the app personally and even then the button did not appear?
I went ahead and enabled app extensions sharing for your app (a beta feature which you can read more about here). You can try re-installing the app with one of the admins and choose Shared app extensions visibility upon installation (after accepting the permissions) - this should make the buttons visible for all users in the company, including regular users (you can also try to uninstall the app for regular users).
Let me know if that works. If it doesn’t, we’ll investigate further.
Pipedrive Developer Platform