Automated Webhook is not sending request to endpoint

Webhooks
1

Any automated webhook triggered via Pipedrive automation fails.

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I believe my configuration of the webhook is correct. I am using Apps Script to run my program.
URL: https://script.google.com/a/macros/testdomain.com/s/deploymentid/exec?
Auth User: N/A
Auth PW: N/A
Note: My apps script deployment is set to be accessed by anyone.

When I visit my webhook in my browser, the webhook is triggered. I can see this in its execution history.

However, when a Pipedrive automation tries to send a request nothing appears in my execution history. After a few minutes or so the automation returns ‘failed’, ‘maximum retry limit reached’.

For some reason, Pipedrive is unable to reach my webhook. I use Pipedrive webhooks everyday and have never run into this issue. This is my first time trying Pipedrive Automated webhooks, and I have not been able to send a single request.

Is there anything on my side I can do to further troubleshoot this issue? I have tried re-creating it several times, trying each different character at the end of the URL, different deployment ids, different scripts, yet nothing has worked.

Edit: After looking into it further, the issue seems to be because I’m using Apps Script. I ran a test using a webhook url from webhook.site and everything worked as expected. Has anyone run into this problem using Apps Script or any other scripting program?

2

Hey @Garrett_Howe , i’d need a bit more info to help you debug this, can you open a support ticket and i’ll have your company details and i can look into it further

3

In my gscripts I have entry point like so:

function doPost(e) {
  var received = JSON.parse(e.postData.contents);
  console.log("pipedrive_received=" + JSON.stringify(received);
  processingFunction(received);
}

Immediately log whatever is received so we understand what’s happening, then do whatever else. If you make any changes should create new deployment version. Hope it helps?

4

Can you see the status of the last attempt made by your webhook(s) in the webhook dashboard ??
Tools and integrations > Webhooks inside Pipedrive dashboard.