Caller (The link opens in the same window)

[Fatima_Jaffal]

Hello,

Currently if the user selects the default calling method tel:[number] the link will open in the same window.

I’m not sure if this is the expected thing, maybe it should open in a new window or open in an iframe or something.

Is there a way to do this? If not, any ideas on how to make this more useful.

Regards,

[r2d2]

Hi,
The following wiki might be useful

Building / Customising Click-to-call functionality

Kindly check the existing caller feature to see if a standard approach would already solve your challenge. You can also configure it to a certain extent. The callto syntax can also be modified using custom schemes If the standard approach does not solve the challenge, you can consider the customization approach through the use of Pipedrive Apps & APIs. Most of the click-to-call Pipedrive apps can be built with a combination of Chrome Extension and the CTI product. Using Chrome Extension to …

Feel free to create a new topic if the issue still persists