Hi there Pipe Devs!
I’m trying to integrate Twilio Flex into a floating window UI extension. I’ve followed the following guides:
Basically what the extension does is loading the external website flex.twilio.com into the floating window as an Iframe. Unfortunately the window keeps loading until it says an error occurred.
I’ve done some digging and found out there might be a limit of 10 seconds for the iframe to fully load, however, I have no debugging information to confirm this scenario. Actually, I’m reaching out to your support looking for troubleshooting guidance as I don’t have access to any logs/info that could help me investigate the issue.
Here are some screenshots about the issue:
You can see that at a first glance the Iframe is loading as expected, hitting Twilio endpoints, however, at some stage I get this status code 520 from Pipedrive.
Any guidance would be appreciated!