Deleted persons

App Development
1

Hello :slight_smile:

I try to get alle deleted persons from the pipedrive API but found no solution.
With filters:
v1/persons?filter_id=1412&api_token=

Or “status=deleted”
v1/persons?status=deleted&api_token=

I get no results.
May some have an good idea?

Regards

2

Hi. :wave:

There’s no direct way to retrieve deleted persons. Unlike deals, which are kept with a status set on deleted, persons are actually deleted.

I’m afraid the only way to retrieve deleted persons is by contacting the support.

If you need to keep contacts idle or hidden in the future, I’d suggest creating a custom field called for example “idle” and using that instead of deleting the contact. :frowning:

3

Hi Dani,

but it should be possible with the active_flag. When I try to export only a single person it’s possible.
v1/persons/{id}?api_token=

So I can’t understand why it should not be possible to get the all deleted ones. The problem is that we can’t update this field when the data is missing

v1/persons?active_flag=false&filter_id=xxxx&api_token=

4

@dani
Hi, Dani.

Has nothing changed since 2018?
Still no way to get deleted persons using the API?
Can I get deleted entities using the API: persons, organizations, activities, notes, products, etc.?

5

Hi Andrey, still no change in retrieving deleted entities. You can only retrieve deleted Deals via API (or in the UI). Otherwise, contacting support is required.

6

@David Hi, David.

Tell me, please. Is it impossible to get a deleted entities for some ideological reasons or are there technical difficulties?

7

Hi Andrey,

It’s not technical difficulties, but design of use. Deleted items (besides Deals) aren’t meant to be found/restored which why they can’t be captured via API.
They also can’t be found in the UI unless you have the exact ID or something that historically links to them.

8

Any update on this issue?
My need is to find merged persons and organizations - as their status changes to deleted. Or is there any other way to find merged objects? Like A + B + C => A and merged objects of B and C id’s are xxxxb and xxxxc.

9

there seems to be some updates, it’s possible to restore a person via the Web Interface. It’s not clear to me how to do it via the API
Screenshot 2022-02-03 at 17.06.54

10

AFAIK, there is no way to undelete a Person via the API. But good catch @ValterCunha (also welcome to the community :wave: :slight_smile: )

This is also one of the popular topics in the feedback pipeline. I would recommend checking / subscribing to Pipedrive API Changelog

11

thanks, hi all
but to me, conceptually it doesn’t seem to make sense to allow restoring a deleted entity via the “web app” and not via the API

12

Hey @ValterCunha
In certain instances, the rollout of a feature starts from the web app and then eventually to the API. Regardless, I get your point :slight_smile:

13

Wow 2024 and this is still an issue?

Is there seriously no way to list Persons who have been deleted? There is a delete_at attribute, but no way to filter on it nor access it (if it not null, it will not be in any response).

I have a bunch of Persons in my database that might need deleting as the webhooks have not been running. How do I determine which records can be deleted?

Thx