edh
November 14, 2019, 7:27pm
1
Hi There,
We’re trying to identify our most interested prospects, and would like to be able to see email opens.
I currently see in the response “mail_tracking_status” , but it appears to be binary.
Is there a way we can identify the number of opens as well?
Thanks!
1 Like
David
November 15, 2019, 4:23pm
2
There may be an endpoint that would work for this. I’m looking into it and will try to answer back next week.
1 Like
edh
November 20, 2019, 5:32pm
3
hey David -
thanks for looking into this. Did you find anything yet?
Even if we could get it from webhooks, we could make that work.
thanks!
David
November 21, 2019, 2:44pm
4
No complete answer for you yet. Trying to determine if a current endpoint will work or not and if so, will need to become public.
phioro
December 2, 2019, 3:03pm
5
Dear David!
We would also need a solution for this, so I’m adding myself to the queue
Best, Philip
Ben1
January 28, 2020, 12:39pm
6
Hey, any updates here? Would like to include email opens in an app.
Thank you
David
January 30, 2020, 9:55am
7
Sorry for the silence, but this should hopefully work for you:
For getting tracking data on any given message, you could use https://api.pipedrive.com/v1/mailbox/mailMessage/mailTracking/:messageId?api_token=API_TOKEN&event_type=message.opened
event_type
is required and it can be either message.opened
or message.link_clicked