Every call failing 403 Forbidden

API
1

Hello I have an integration that we built to the Pipedrive API and it was working fine. I’m not sure when it stopped working (nothing changed on our end), but now every call we make is failing with a 403 Forbidden response. The body of the response is:

<html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
<hr><center>cloudflare</center>
</body>
</html>

So it’s failing at the CLOUDFLARE level, it’s like its not even making it all the way through to the API servers. What could be causing this? I have verified my login still works and my API key is valid. Tried with 2 totally separate instances & accounts.

2

Hi @ahoekstra,

Could you send an example request?

3

Although if you’re seeing a 403 error at the Cloudflare level, it’s likely something on your end causing the error: https://support.cloudflare.com/hc/en-us/articles/115003014512-4xx-Client-Error#code_403

4

You’re right, turns out we were hitting the wrong instance URL. Working now - thanks!

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