I have a strange issue I’ve seen with clients and also just tested out now.
I notice if I create a person from the PD UI with the name “First Last” it splits it into first_name: First, last_name: Last
But if I do this “first Last” it puts it in the last_name and the first_name is null.
Obviously customer data isn’t always going to be properly capitalized. Is this a bug or a feature? I’ve written a patch in my integration to split them equally if this happens because it’s a real pain and people don’t understand why they’re seeing blank first names and populated last names with the full name.
Clinton, it seems this is on purpose according to our database logic.
If only 1 word is added as name (lower or uppercase) then it is first_name, but if’s “john Smith” (like your example) it will go under only ‘last_name’.
Might make sense server side but it’s kind of confusing from a user-end perspective not so much. Anyways, we have a patch in our integration to split them.
This is indeed a bug. The documentation for this feature says:
The last word in the name will always be put into the last name field, and every word prior to the last word will be put into the first name field. (source)