GET mailbox/mailThreads/{id} returning 404

API
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1

My hope is to associate mailThreads with a given deal. To do that, though, I need the mailThread object so that I can run the PUT with the deal_id.

When I imported a new user from our email campaign, I then hit v1/persons/{id}/mailMessages, which works as expected. From this, I grab the unique mail_thread_ids from those messages, and I tried passing them to GET v1/mailbox/mailThreads/{id} a la the documentation here. However, when passing this mail_thread_id I get a 404. Additionally, when I get v1/mailbox/mailThreads?folder=sent, I get an empty list returned.

I’m I treating the mailbox incorrectly, or what’s going on? Thanks so much in advance!

2

Hello @hewitte and welcome to the community! :wave:

I have reached out to you via private message to gather some additional information, so we can investigate this!

Sincerely,
Helena

3

I’m having the same problem. Unfortunately you worked out the solution offline and didn’t follow up here. @Helena_Sul would you be able to follow up with me too? Thx.

4

This has not yet been resolved, even offline @joefitz – sorry!