I have integrated the your api. my aim is below
first i am creating deal after deal created i want to send email using api call which must be visible under particular deal. i mean is there any way that i can specify deal id to show the email under specific deal only. i am just already tried to send mail on the pipedrive account email but it seems not visible under the specific deal. please help or suggest any solutions. Thanks
any update sir ? please reply asap so we can implement it. thanks
Unfortunately, it’s not possible to send emails via our API.
After creating a deal, if you would like the email to be attached to the specific deal, you can try using the Smart BCC feature.
Alternatively, you can also try using workflow automation to send a personalized email whenever a deal is created.
ok thank you for your response. can you please give me proper example for smart BCC api. that how can i mention the deal id and send mail so it is visible under particular deal.
ok sir but i have tried to send mail on deal specific email using bcc but can receiving mail. can you please help how i can do it. in the main address i use universal address and bcc i passed deal specific email but not received email on pipedrive. can you please help. thanks
We don’t have an API for Smart BCC, only endpoints to check on selected aspects of the Mailbox.
In this case, I would suggest for you to contact our Support team. They know more about how Smart BCC works and would be able to help you troubleshoot your problem.