Integrate the KOMMO CRM

We’re currently using two CRMs simultaneously: KOMMO for prospecting via WhatsApp, and PipeDrive for our experienced sales team to manage meetings.

We’re exploring the possibility of integrating these two platforms and would like to understand:

  • Whether such an integration is feasible

  • What the potential scope would be

  • If this is something within your capabilities

If so, we’d be very interested in hiring you to develop this integration for us.

Hello,
I’ll be glad to help you.
To discuss further in detail please reach out to me via email at annaradnor70@gmail.com

Thanks

1. Is an integration between KOMMO and PipeDrive feasible?

Yes, integration is definitely feasible. Both KOMMO and PipeDrive offer robust APIs that support data syncing, automation, and webhook-based event tracking.

You could build an integration that:

  • Syncs contacts or deals from KOMMO to PipeDrive when they reach a specific stage or are tagged
  • Transfers notes or messages (like WhatsApp chats) into PipeDrive activity logs
  • Maintains pipeline continuity by automatically creating a deal in PipeDrive when a lead is qualified in KOMMO

2. What could the scope of the integration look like?

Basic Sync

  • One-way data push from KOMMO to PipeDrive (contacts, lead details, WhatsApp chat history)
  • Triggered by tags, pipeline stages, or manual actions

Bi-Directional Sync (Advanced)

  • Sync updates across both platforms
  • Maintain contact data integrity and prevent duplication

Automation Layer

  • Trigger workflows in PipeDrive (e.g., schedule a meeting) based on WhatsApp interactions in KOMMO
  • Auto-assign contacts to reps or pipelines based on predefined rules

Audit and Error Handling

  • Logging and retry logic to handle failed syncs
  • Admin dashboard (optional) to monitor sync status

3. Is this within our capabilities?

Yes, this is well within our wheelhouse. We’ve built similar integrations between CRMs and messaging platforms, including real-time syncs, automation workflows, and lightweight middleware services.

We typically:

  • Use a serverless architecture (like AWS Lambda) or a Node.js/Express backend
  • Set up secure authentication (OAuth2 or API keys)
  • Build webhook listeners and API connectors for near-instant updates

4. Next Steps

If you’re interested, we can schedule a quick discovery call to:

  • Understand your specific workflow requirements
  • Identify key triggers and data points
  • Draft a technical plan along with a time and cost estimate

Let me know if you’d like to jump on a call this week 1. Is an integration between KOMMO and PipeDrive feasible?

Yes, integration is definitely feasible. Both KOMMO and PipeDrive offer robust APIs that support data syncing, automation, and webhook-based event tracking.

You could build an integration that:

  • Syncs contacts or deals from KOMMO to PipeDrive when they reach a specific stage or are tagged
  • Transfers notes or messages (like WhatsApp chats) into PipeDrive activity logs
  • Maintains pipeline continuity by automatically creating a deal in PipeDrive when a lead is qualified in KOMMO

2. What could the scope of the integration look like?

Basic Sync

  • One-way data push from KOMMO to PipeDrive (contacts, lead details, WhatsApp chat history)
  • Triggered by tags, pipeline stages, or manual actions

Bi-Directional Sync (Advanced)

  • Sync updates across both platforms
  • Maintain contact data integrity and prevent duplication

Automation Layer

  • Trigger workflows in PipeDrive (e.g., schedule a meeting) based on WhatsApp interactions in KOMMO
  • Auto-assign contacts to reps or pipelines based on predefined rules

Audit and Error Handling

  • Logging and retry logic to handle failed syncs
  • Admin dashboard (optional) to monitor sync status

3. Is this within our capabilities?

Yes, this is well within our wheelhouse. We’ve built similar integrations between CRMs and messaging platforms, including real-time syncs, automation workflows, and lightweight middleware services.

We typically:

  • Use a serverless architecture (like AWS Lambda) or a Node.js/Express backend
  • Set up secure authentication (OAuth2 or API keys)
  • Build webhook listeners and API connectors for near-instant updates

4. Next Steps

If you’re interested, we can schedule a quick discovery call to:

  • Understand your specific workflow requirements
  • Identify key triggers and data points
  • Draft a technical plan along with a time and cost estimate

Let me know if you’d like to jump on a call this week. Calender Link Contact – Paalam

Regards
Paalam
Pipedrive Automation Consultancy
paalam.co.uk/contact