Integrating CapCut API with Pipedrive for Automated Video Project Management

API
1

Hi everyone,

I run a website focused on CapCut templates and video editing resources, and I’m working on integrating CapCut’s API with Pipedrive to streamline video project management. My goal is to automatically track and update CapCut video projects within Pipedrive when new templates are created or modified. However, I’m facing some challenges with the integration.

Problems I’m Facing:

  1. Webhook Events Not Triggering in Pipedrive
  • I’ve set up a webhook in CapCut’s API to notify my Pipedrive account when a new video project is created. However, the webhook doesn’t seem to trigger updates in Pipedrive, even though it works when tested separately using Postman. Could this be an issue with authentication or webhook handling in Pipedrive?
  1. API Rate Limits Affecting Bulk Video Imports
  • I’m trying to sync multiple CapCut video templates into Pipedrive as deals/custom fields. However, I keep hitting API rate limits, causing some video projects to be skipped. Is there a best practice for handling bulk data imports into Pipedrive while respecting rate limits?
  1. Mapping CapCut Video Data to Pipedrive Custom Fields
  • Since CapCut is a popular video editor, each CapCut template comes with metadata (e.g., resolution, duration, category), which I want to map to custom fields in Pipedrive deals. However, some fields don’t update correctly when making API requests. For more insights and tips on using CapCut or to download capcut pro apk, visit CapProCut APK. Are there specific field types in Pipedrive that work best for storing video-related metadata?
  1. OAuth Token Expiration Issues
  • The integration works initially, but after a while, API requests fail due to token expiration. I’m using OAuth 2.0, and I’ve set up a refresh token flow, but Pipedrive doesn’t seem to automatically refresh the token as expected. Is there a recommended way to handle token refresh within Pipedrive’s API?

What I’ve Tried:

  • Tested the CapCut API separately using Postman, and it returns the expected data.
  • Used Pipedrive’s API Reference to ensure I’m sending correct data formats.
  • Implemented a retry mechanism for rate-limited requests, but still experiencing some failures.
  • Logged API requests and responses but haven’t found any obvious issues with authentication.

Has anyone integrated an external video-related API (like CapCut) with Pipedrive before? Any insights on optimizing webhook handling, rate limits, or token management?

Thanks in advance for any guidance!

2

Hi @Joe_Root
It is not possible to trigger with webhook in Pipedrive. You should first process the Capcut webhook with a tool like Zapier and perform the necessary operations in Pipedrive.

I recommend using oauth for rate limit. If you want a higher speed limit, you can upgrade your package according to your budget. A high package means a high rate limit or you need to create a queue structure and process your operations in order. You can get rid of this by adding wait times, but even for the lowest package, oauth responds to 80 requests per second. So maybe you should test the efficiency of your codes. You can cache some things.

For fields, you can put json data in a large text. When you need to read it, you can parse it and perform your operations again. If you are going to read it on Pipedrive, you can save it in a more organized way in a large text.