Looking for some knowledge/assistance with this issue, please!
Below is the automation. It generates approx 4 emails every time it is triggered, instead of just one email. I’ve deactivated while I try to troubleshoot.
My test run was successful (when I owned the automation) but now I have transferred it to a new owner (untouched by them) it is spamming them.
Triggered by any user
1
Trigger
Lead updated
2
Instant condition
1
Lead owner
has changed
OR
1
Lead owner
is
[owners 1 thru 5 listed with “OR” between each]
3
Action
Send email