Panel Showing "Oops Error" -- Response Time Constraint?

Hello – We have a customer of ours experiencing an issue with their extension panel displaying an “Oops something went wrong” message. I examined the json response from the server and it looks valid. However, I noticed it is taking awhile for certain deals, up to 15 seconds. Is there a time limit on how long the response can take before the panel displays an “oops message”?


HI @Rich_Hankison, we have a 10s timeout for requests after that the “oops…” message will be displayed.

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Got it – thank you!