Hello
I’m new here so if I’m doing this wrong, please point it out.
For a little while now I’ve been having an issue with Pipedrive - well, not me exactly, but rather a handful of my users where they cannot open Pipedrive at all. Here’s what they see when they try to open the page:
And sometimes it’s just a blank page.
What I already tried:
- Erased cache and cookies (with ccleaner)
- Anonymous Tab
- Different browser
The following commands on prompt (running as an administrator):
- netsh winsock reset catalog
- netsh int ip reset
- netsh winsock reset
- ipconfig /flushdns
The above commands work temporarily but the problem returns 100% of the times.
The users who reported me this problem said that they have this issue even when using their notebooks from home, therefore I assume it may be related to their computers, though I might be wrong.
I am currently in contact with Pipedrive support but they say they’re looking into it and give no prospect for a resolution, and I am losing money with my users who are not working due to this problem.
Has anyone here ever had this problem and/or know what is causing it and how to solve it?
Many thanks in advance