Problems trying to access pipedrive


I’m new here so if I’m doing this wrong, please point it out.

For a little while now I’ve been having an issue with Pipedrive - well, not me exactly, but rather a handful of my users where they cannot open Pipedrive at all. Here’s what they see when they try to open the page:

And sometimes it’s just a blank page.

What I already tried:

  • Erased cache and cookies (with ccleaner)
  • Anonymous Tab
  • Different browser

The following commands on prompt (running as an administrator):

  • netsh winsock reset catalog
  • netsh int ip reset
  • netsh winsock reset
  • ipconfig /flushdns

The above commands work temporarily but the problem returns 100% of the times.

The users who reported me this problem said that they have this issue even when using their notebooks from home, therefore I assume it may be related to their computers, though I might be wrong.

I am currently in contact with Pipedrive support but they say they’re looking into it and give no prospect for a resolution, and I am losing money with my users who are not working due to this problem.

Has anyone here ever had this problem and/or know what is causing it and how to solve it?

Many thanks in advance

Apologies for the inconvenience caused.Hope this issue was resolved. If it persists, please feel free to create a new topic.