regaining access to my app

Hi,

I have integrated my web app with Pipedrive last summer.
My account was disactivated (without warning), thus today I reopened a “sandbox” account with the same email address and password.

But when I try to re-register my app, it says: “The app name you entered has already been used. Please provide a unique app name.”

Is there any way to link my app to the new “sandbox” account, or at the very least get my app name released so that I can re-register it while keeping the same name (my company’s) ?

Best regards,
GT.

Hi! Yes, it is possible to transfer the app to another sandbox. Please send an e-mail to marketplace.devs@pipedrive.com with the request and include the following details: the app name and your new sandbox account name.