Sandbox accounts not for building against the API?

API
1

Hello :wave: Went to login to my sandbox account today and it’s locked behind a paywall. After contacting support I’ve learned a couple things…

  1. Building an integration against your API is considered testing
  2. Not having a published marketplace app will result in your sandbox being closed

It is my opinion that building API integrations against live data is… not practical. In my company, we have pipelines that trigger along with new or updated data.

We have no need or intention of publishing anything to your marketplace, but would really appreciate having access to a test or sandbox account - without having to set everything up from scratch each time. I’ve now done this 4 times total, and even paid for a small account for a period. As a long term existing and paying customer, it would really be appreciated if we could make use of this stellar feature without putting our live data or workflows at risk of interference.

Thank you for listening :blush:

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2

I’d like to second this. We’ve developed against hundreds of systems and APIs and we always need a fully active DEV environment to test against our other DEV systems with test data ie a proper sandbox. How else can we try new features or experimental developments w/o it? With PipeDrive we have to configure a whole new test account everytime we need to make a DEV change and then re-hook up our DEV systems to it. This means we can’t reasonably replicate the whole LIVE PD environment accurately because it would take too long. It makes development prohibitively expensive for the client and it’s incredibly tedious for us as developers. I appreciate you have a problem with freeloaders on test accounts which is why you turn them off after a month but surely there is a better way of monitoring an account to ensure it remains a non-production account and allowing a permament DEV to DEV integration.
Our clients pay you a lot for licences, (including licences on LIVE for our developers as Admins) it feels like we should get a couple of DEV licences to use in a sandbox thrown in for that.
There are lots of things I really like about PipeDrive but, like bsmithVAC, this makes us pull our hair out! So yes - thank you indeed for listening!

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