Temporarily blocked because of too many requests

API
1

We have an app in the PD marketplace and one of our clients is getting this error any time we try to make a call to the API with their oauth token. Does anyone know what this error means or how to get rid of it?

2

Hi @plbeatty
Welcome to the community :wave: ! From the description, it seems like the APIs have hit the rate limit. Can you share the details on how many API calls were made in a minute/hour? If possible do share the error response along with the headers.

3

This is the output, it does say its due to rate limiting but the rate limit headers are not set, any idea why that would be?

opening connection to api-proxy.pipedrive.com:443...
opened
starting SSL for api-proxy.pipedrive.com:443...
SSL established
<- "GET /users/me HTTP/1.1\r\nAccept-Encoding: gzip;q=1.0,deflate;q=0.6,identity;q=0.3\r\nAccept: */*\r\nUser-Agent: Ruby\r\nAuthorization: Bearer XXXXXXX:XXXXXXX:XXXXXXXXXXXXXXXXXXXXXXXXX\r\nConnection: close\r\nHost: api-proxy.pipedrive.com\r\n\r\n"
-> "HTTP/1.1 429 Too Many Requests\r\n"
-> "Date: Tue, 01 Mar 2022 22:15:20 GMT\r\n"
-> "Content-Type: application/json\r\n"
-> "Transfer-Encoding: chunked\r\n"
-> "Connection: close\r\n"
-> "CF-Ray: 6e55402e7e7382f6-IAD\r\n"
-> "Cache-Control: no-cache\r\n"
-> "Strict-Transport-Security: max-age=31536000; includeSubDomains\r\n"
-> "CF-Cache-Status: DYNAMIC\r\n"
-> "Access-Control-Expose-Headers: X-RateLimit-Remaining, X-RateLimit-Limit, X-RateLimit-Reset\r\n"
-> "badi: Routing: us-east-1=>us-east-1; Version: 0181; Host: bari;\r\n"
-> "Expect-CT: max-age=604800, report-uri=\"https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct\"\r\n"
-> "X-Content-Type-Options: nosniff\r\n"
-> "x-correlation-id: 8c6f9db1-7cfe-4e13-9130-b293af80a192\r\n"
-> "X-XSS-Protection: 1; mode=block\r\n"
-> "Set-Cookie: __cf_bm=iDIL4Zf3ABX2eoOB6rKJXwX3alvUPxKY3fQQxjWEiIM-1646172920-0-AWBNwuYg3dDcislKjolX+IBQh+RtCfVcWYtRqUt/8l9UGiT5h+3r+rhYH4G/TQPf70D269asUxqBub7BmCa00No=; path=/; expires=Tue, 01-Mar-22 22:45:20 GMT; domain=.pipedrive.com; HttpOnly; Secure; SameSite=None\r\n"
-> "Vary: Accept-Encoding\r\n"
-> "Server: cloudflare\r\n"
-> "alt-svc: h3=\":443\"; ma=86400, h3-29=\":443\"; ma=86400\r\n"
-> "\r\n"
-> "91\r\n"
reading 145 bytes...
-> "{\"success\":false,\"error\":\"temporarily blocked because of too many requests\",\"errorCode\":429,\"error_info\":\"Please check developers.pipedrive.com\"}"
read 145 bytes
reading 2 bytes...
-> "\r\n"
read 2 bytes
-> "0\r\n"
-> "\r\n"
Conn close