In summary, we have an endpoint https://app.xxx.com/vplanning/pipedrive/UpdateContact.do which respects pipedrive recommendations like https, certificates .
This endpoint works fine without Timeout :
In a browser
In postman while sending HTTP Post Request
In reqbin.com , sending HTTP Post request
But pipedrive can’t reach this endpoint ??? Do you think there is a reason for this? Did we miss a recommendation specific to pipedrive?
when we test our endpoint we never encounter the timeout error.
Could you give us some information about the POST request issued by PIPEDRIVE on our endpoint? Headers for example?
Moreover, we did an additional test, in order to check the application code of the endpoint, we made our servlet accessible through an ngrok tunnel.
So the same code is accessible by ngrok tunnel or by app.xxx.com
After that, we have created 2 similar webhooks. The first using the URL app.xxx.com and the second using the URL with ngrok.
The webhook via ngrok works fine.
Please help us on this one !
All of our developments are BLOCKED We trully need logs or advices.