Webhook for custom fields (and labels etc)

Webhooks
1

Why are there no webhooks for custom fields?

I need to know when there have been changes to the custom fields. Currently I need to poll dealFields (most of our custom Fields are used by deals) to see changes, but a webhook would be much more optimal.

In our integration some of our Custom Fields creates objects in other systems. Eg say a custom enum Field gets a new item => trigger creating a new object in the other so the reference also exist there.

Right now we need to poll these fields to see if any new (or updated) fields exist and then reflect that in the other systems. It works if the field is used in say a deal. Then the deal webhook will reference an “unknown” field and can trigger a say “update existing dealFields” call. This is “OK” but not optimal. Most importantly, it do not encourage a bidirectional approach where the subsystem updates a deal with this new dealField - since it is not yet aware such exist. It may also be out of sync.

So, will v2 have webhooks for custom Fields changes or will I need to continue polling periodically?

2 Likes
2

You can use the automations webhook action. The automation could be triggered off of a custom field or fields, and you can pass whatever data you want to whatever endpoint you have set up.

3

there is no webhook for label leads

4

You create the webhook automation; triggered by the field change, or conditions you set, and passing whatever data you want to.

Perhaps I am misinterpreting what you mean by webhook.

I am referring to sending a post or put to an external url (set up by you) and then performing some action based on the event and data posted.