Computer telephony integration (CTI) for pipe drive

App Development
1

Hey, I am looking to integrate telephony API with pipe drive. Could you please provide me the documentation describing the steps and procedures required.

For example, what will be the format of requests, how to get access token, what all authentication parameters are there etc…

2

Hi @Ravindra_Parmar,

I’m afraid we don’t have any specific CTI documentation at this point (good idea for the future), but you can check out other posts such as this: CTI and CRM communication in pipedrive? to perhaps further help you out?

3

Hi @David,

Thanks for prompt reply.

I have already gone through that. But couldn’t get a clear picture. Could you please provide me one sample request to post call event.

4

Hi @David,

Plus that is very specific to search API.

I am specifically looking for POST call logs API.

Thanks,
Ravindra