Occational HTTP status 500 API response

[Hem]

I am continuing the conversation thread here

Random Internal Server Error (500) on GET deals/id/products

Hi, I’m facing an issue that occurs randomly on deals/id/products endpoint. Randomly because the id of the deal I try to get is always a different one. The last two endpoints that returned the error: /deals/2081/products?limit=500&start=0 /deals/69/products?limit=500&start=0 the only information I get from the response is Response': '{"success":false,"errorCode":500,"error_info":"Please check developers.pipedrive.com"} I first suspected a quota limit reached but the error should be of 429…

However, feel free to share further details (mentioned in the wiki below) when you encounter such errors

Reporting REST API issues

If you stumble across an issue that you observe with the REST APIs, please make sure you provide the following details: Describe the issue (if possible, with the scenario, logs, screenshots) How does it affect your use case? Which endpoint is causing the issue? What is the payload structure* ? What is the mode of authentication (API token / OAuth)*? What is the response code and error message that you get? What is the value of the x-correlation-id response header that you received? …